Privacy Policy
Last updated: 12 August 2026
Villa O (“Villa O”, “we”, “us” or “our”) respects your privacy and is committed to protecting personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit or interact with our website:
Villa O is based in Portugal, but our website may be accessed by visitors from around the world. This Privacy Policy is therefore intended to provide information relevant to visitors internationally, while recognising that your legal rights may vary depending on where you are located.
1. Who is responsible for your information?
The website is operated by Villa O, based in Portugal.
For privacy and data protection purposes, Villa O is responsible for personal information collected through this website, except where a third-party service acts as an independent controller of information under its own privacy policy.
If you have questions about this Privacy Policy or how we handle personal information, you can contact us using the contact details provided on our website.
Website:www.villa-o-melides.com
2. Information we collect
The information we collect depends on how you interact with our website.
Information you provide to us
If you contact us through the website, by email or by another method, we may collect information such as:
your name;
email address;
telephone number, if provided;
the contents of your message;
information you choose to provide about your enquiry; and
any other information you voluntarily provide.
We do not currently provide customer accounts through our website.
Information collected automatically
When you visit our website, certain information may be collected automatically by Squarespace, our analytics providers or other technologies we use.
This may include:
IP address;
browser type and version;
device type;
operating system;
language and regional settings;
pages visited;
links or buttons interacted with;
referring website;
date and time of visits;
approximate location;
information about how you use the website; and
technical information about your connection and device.
Some of this information may constitute personal data under applicable privacy laws.
The information collected depends on the cookies and tracking technologies active on the website. Please see our Cookie Policy for further information.
3. How we use personal information
We may use personal information for purposes including:
responding to enquiries;
communicating with you;
providing information you request;
operating and maintaining our website;
keeping our website secure;
understanding how visitors use our website;
improving our website and its content;
monitoring website performance;
measuring marketing or advertising campaigns, where applicable;
complying with legal and regulatory obligations;
establishing, exercising or defending legal claims; and
protecting our rights, property and legitimate interests.
We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless we are permitted or required to do so by applicable law.
4. Legal bases for processing
Where laws such as the EU General Data Protection Regulation (“GDPR”) apply, we process personal information on one or more of the following legal bases:
Consent
We may process information based on your consent, for example where consent is required before using certain analytics, marketing or advertising cookies.
You can withdraw consent at any time, although withdrawing consent does not affect processing that took place before withdrawal.
Legitimate interests
We may process information where this is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
Examples may include operating, maintaining and securing our website, responding to enquiries and improving our services.
Contract
Where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you, we may rely on contractual necessity.
Legal obligation
We may process personal information where necessary to comply with a legal or regulatory obligation.
Vital interests
In limited circumstances, we may process information where necessary to protect someone's vital interests.
5. Cookies and similar technologies
We use cookies and similar technologies on our website.
These may be used for:
essential website functionality;
security;
analytics and performance;
remembering preferences; and
marketing or advertising, where applicable.
Where required by applicable law, we will seek your consent before using non-essential cookies.
For more information about the cookies and tracking technologies used by Villa O, please see our Cookie Policy.
6. Analytics
We may use analytics services to understand how visitors use our website and to improve its performance and content.
Depending on the services currently enabled, these may include:
Squarespace Analytics;
Google Analytics; and
other analytics services.
Analytics providers may collect information about your device, browsing activity and interactions with our website.
Where required by applicable law, we will obtain consent before activating non-essential analytics technologies.
7. Marketing and advertising
We may use marketing or advertising technologies in the future.
These may include services such as:
Google Ads;
Meta advertising technologies; or
other advertising, remarketing or campaign-measurement services.
Where applicable, these services may use cookies, pixels or similar technologies to measure advertising effectiveness or understand interactions with our website.
Where consent is required, these technologies will only be used after the appropriate consent has been obtained.
8. Who we share information with
We may share personal information with service providers who help us operate the website and conduct our activities.
These may include:
Squarespace, our website hosting and platform provider;
analytics providers;
website security and technical service providers;
email or communication service providers;
advertising and marketing providers, where applicable;
professional advisers, such as lawyers, accountants or insurers; and
government authorities or other organisations where disclosure is required or permitted by law.
Service providers will generally only receive information necessary to perform the services they provide to us.
Some third-party providers may process information as independent controllers and may have their own privacy policies. Where this is the case, you should also review the relevant provider's privacy information.
9. Squarespace
Our website is hosted and operated using Squarespace.
Squarespace may process certain information about visitors to provide website hosting, security, functionality, analytics and other services.
Squarespace may collect information such as IP addresses, browser information, device information and website usage information, depending on the features and settings enabled on our website.
For further information, please refer to Squarespace's privacy documentation.
10. International transfers
Because our website and service providers may be used by visitors and organisations around the world, personal information may be processed in countries outside Portugal and outside the European Economic Area (“EEA”).
Where applicable law requires safeguards for international transfers of personal information, we will seek to use appropriate mechanisms.
These may include adequacy decisions, standard contractual clauses or other recognised transfer mechanisms.
11. How long we keep personal information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
The appropriate retention period depends on factors such as:
the purpose for which the information was collected;
the nature and sensitivity of the information;
whether we have an ongoing relationship with you;
legal, accounting or regulatory requirements;
whether the information may be required to establish or defend legal claims; and
our legitimate business needs.
Information collected through analytics or cookies may have different retention periods determined by the relevant service provider.
12. Data security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
You should therefore take appropriate precautions when providing information online.
13. Your privacy rights
Depending on where you live and the laws applicable to you, you may have rights relating to your personal information.
These may include the right to:
request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of your information;
request restriction of processing;
object to certain processing;
request portability of information;
withdraw consent where processing is based on consent;
object to certain forms of direct marketing;
opt out of certain forms of targeted advertising or data sharing where applicable; and
lodge a complaint with an applicable data protection or privacy regulator.
Not all rights apply in every jurisdiction, and some rights may be subject to legal exceptions.
14. European Economic Area and UK visitors
If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection legislation, including the GDPR, EU member-state legislation or UK GDPR and related legislation.
You generally have the right to request access to, correction or deletion of your personal data, restriction or objection to certain processing, and portability of certain data.
Where we rely on consent, you may withdraw that consent at any time.
You also have the right to lodge a complaint with your relevant data protection supervisory authority.
For visitors in Portugal, the relevant supervisory authority is the Comissão Nacional de Proteção de Dados (CNPD).
15. California and other US visitors
If you are located in the United States, certain state privacy laws may provide additional rights.
Depending on the state in which you reside and whether the relevant law applies to Villa O, these rights may include rights to:
know or access personal information collected about you;
correct inaccurate personal information;
request deletion of personal information;
obtain a copy of certain personal information;
opt out of certain targeted advertising or sale/sharing of personal information, where applicable; and
appeal certain privacy decisions.
Villa O does not currently operate a customer-account system and does not intend to sell personal information for monetary consideration.
If we introduce practices that are considered a “sale”, “sharing” or targeted advertising under an applicable US state privacy law, we will provide any legally required notices and opt-out mechanisms.
16. Canadian visitors
Visitors from Canada may have rights under applicable Canadian privacy legislation.
Depending on the circumstances, these may include rights to access personal information, request correction of inaccurate information and ask questions about how personal information is collected, used or disclosed.
We will handle requests in accordance with applicable Canadian law.
17. Australian visitors
Visitors from Australia may have rights under applicable Australian privacy legislation.
Where applicable, you may have rights concerning access to and correction of personal information and may be able to make a complaint about our handling of your information.
We will handle such requests in accordance with applicable Australian law.
18. Other international visitors
If you are located outside the jurisdictions specifically described above, you may have privacy rights under the laws applicable in your country or region.
We will seek to respect applicable legal requirements when processing your personal information.
If you have a privacy request, please contact us using the details provided below.
19. Children's privacy
Our website is not specifically directed at children.
We do not knowingly collect personal information from children where doing so would be prohibited by applicable law.
If you believe that a child has provided personal information to us through the website, please contact us so that we can consider appropriate action.
20. Third-party websites and services
Our website may contain links to websites, services or platforms operated by third parties.
This Privacy Policy does not apply to those third-party websites.
We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.
21. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
We may make changes when:
our website or services change;
we introduce new technologies;
we introduce new analytics or marketing services;
applicable privacy laws change;
our service providers change; or
our privacy practices otherwise change.
The “Last updated” date at the beginning of this Privacy Policy indicates when it was most recently revised.
22. Contact us
If you have a question, concern or request regarding this Privacy Policy or the way Villa O handles personal information, please contact us through the contact details provided on our website.
Villa O
Website:www.villa-o-melides.com
When contacting us about your personal information, please provide enough information for us to understand and respond to your request. We may need to verify your identity before fulfilling certain requests.
This Privacy Policy should be read together with our Cookie Policy, which explains our use of cookies and similar tracking technologies.